September, 2025

Incident Updates

Thursday, September 4th
No Incidents
Friday, September 5th
No Incidents
Saturday, September 6th
DEGRADED
GMI
api.hypeserv.com
DEGRADED
GMI
app.hypeserv.com

Updates

  1. RESOLVED

    The issue has since been mitigated and operations have resumed normally.

  2. INVESTIGATING

    Parts of our user control panel were experiencing increased latency after performing routine maintenance on our backend network infrastructure. The root cause has been identified: Access to a database cluster was impacted for parts of the backend infrastructure that powers app.hypesrv.net.

Sunday, September 7th
MAINTENANCE
GMI
api.hypeserv.com
MAINTENANCE
GMI
app.hypeserv.com
MAINTENANCE
GMI
hypeserv.com

Updates

  1. Switch from hypesrv.net to hypeserv.com across the hypeserv network.